At Solstynix, we respect your privacy and are committed to protecting your
personal information. This Privacy Policy explains how we collect, use, and
protect your data when you interact with our website and services. Your use of
our website constitutes acceptance of the practices described below.
1. Definitions
-
"Personal Data" means any information which can identify a person, as
defined in the Personal Data (Privacy) Ordinance (PDPO) in Hong Kong.
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"Site" or "website" means the online platform of Solstynix and any services
offered with regard thereto.
2. Information We Collect
- Information You Provide:
This shall include your name, address, contact details, among other
information you provide when inquiring or ordering.
- Automatically Collected Information:
We collect certain data that is automatically collected, such as your IP
address, browser type and pages visited, to ensure a better experience while
browsing.
- Cookies:
We use cookies to improve website functionality and personalize your
experience. You can disable cookies in your browser settings.
3. How We Use Your Information
- Order Processing:
To process your orders and deliver the products.
- Customer Support:
To reply to your inquiries and solve problems.
- Website Improvement:
To analyze how users act on our website, so that we may improve it.
- Legal Compliance:
To abide by PDPO and other regulations applicable to our business.
4. Children's Privacy
Our website and services are not for use by children under 13 years old. We do
not collect personal data from children without parental consent. If we find out
that a child's information has been submitted to us without parental consent, we
will delete it immediately. If parents or guardians feel that their child has
submitted personal data to us, they should contact us.
5. Data Sharing and Disclosure
- No Third-Party Sharing:
We do not share your personal data with third parties unless it is required
by law or for the purposes of processing an order.
- Data Security:
We will have strong measures to ensure that your personal data is safe and
secure from access and disclosure by unauthorized parties.
6. Your Rights
The following are your rights under the PDPO:
- Access Your Data:
Get a copy of the personal information we hold about you.
- Correct Your Data:
Update or correct inaccurate personal data.
- Withdraw Consent:
Opt-out of data collection practices or delete your data, subject to legal
and contractual limitations.
7. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time to reflect
changes in our practices or to comply with legal requirements. All changes will
be posted on our website, and we encourage you to check back periodically.
8. Contact Us
If you have questions or concerns about this Privacy Policy,
please contact us at [email protected].
